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Current Vacancies
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Bromley Brighter Beginnings
BBB is a local charity, founded in 2012, which provides essential items for families living in financial hardship in the London Borough of Bromley.
The experience of poverty impacts on the quality of families’ lives and the mental and physical well-being of their children, and we are passionate about supporting them as far as we are able to, in order to improve their circumstances at an already difficult time.
Local professionals such as social workers, health visitors, midwives, teachers, refuge workers and parenting practitioners work with families living in poverty and are best placed to identify their level of need. We accept referrals from these professionals for baby and child-related items such as cots, buggies, clothes, newborn packs and school uniform, as well as for items such as beds and white goods in cases of particular hardship.
Our Vision
BBB’s vision is of a world in which children are not disadvantaged by growing up in poverty, and their parents and caregivers do not have to struggle to provide them with the most basic items.
Our Mission
Our mission is to relieve the pressure of poverty on families in a practical way by providing them with baby, child and household items. This support demonstrates that they are not alone in their difficulties and aims to foster long-term social inclusion. Relieving stress, anxiety and depression in parents and caregivers has a positive impact on the early experiences of children, gives those children a better start in life and helps families recover more quickly from financial crisis.
Our Values
Community: We harness the power of the community to support its most vulnerable members.
Inclusivity: We aim to be thoughtful, inclusive and respectful of the diverse families we support.
Dignity: We respect the families we support and aim to reduce the stigma associated with growing up in poverty.
Sustainability: We are mindful of the environment and committed to reducing waste as much as possible.
Well-being: We promote and are mindful of the physical and mental health of the families we support, and everyone else in the BBB community.
Our Aims
The object of the charity is the prevention or relief of poverty of families with dependent children in the London Borough of Bromley in particular, but not exclusively, by:
- Providing new and second-hand baby- and child-related clothing and equipment and essential household items to families in need
- Providing information to families in financial hardship to enable them to access support available from other charities and organisations; and
- Raising awareness about the level of poverty in the London Borough of Bromley and the impact of such poverty on the lives of children and their parents.
Volunteering at BBB
- Volunteers will receive training on a range of topics relating to their role including safeguarding training which is obligatory for all roles.
- Support is offered by the Management team, and other more experienced volunteers.
- All new starters will undergo induction training and will have access to a Team BBB Facebook Group to seek support from.
- Travel expenses, and all out-of-pocket expenses, are reimbursed.
- While volunteering with BBB, volunteers have full liability insurance cover.
- BBB hold annual appreciation events to recognise the important contribution that volunteers make, as well as regular volunteer forums to share knowledge and best practice.
- New volunteers will have a review with the Management team after their first 3 months and then at the end of their first year of volunteering.
- References are available after a period of three months’ volunteering.
Your Welfare
Volunteering for BBB is a hugely rewarding experience personally. It can be challenging at times, but no volunteer should feel over-burdened, and should ask for help if they need it. Please contact the General Manager in relation to any welfare issues or concerns that may arise in relation to your volunteering experience with BBB.
Flexibility
Aspects of the job descriptions may well be flexible – if you feel that part of the role does not suit you in terms of the time you can offer or your interests and skills, please talk with the Management Team.
Equal Opportunities
BBB is committed, as an employer, volunteer-involving organisation and service provider, to promoting equitable opportunities for all. We are opposed to all forms of discrimination and will not discriminate against any person because of their ethnic origin, gender, sexual orientation, marital status, responsibility for children or dependants, age, employment status, disability, HIV status, religious or political beliefs or because of unrelated criminal convictions.
We particularly welcome applications from those with lived experience of poverty and / or those from communities who are under-represented within the volunteering and charity sector, and any minoritised group.
Please contact our Management Team if you have any questions: info@bromleybrighterbeginnings.org.uk
Treasurer (Trustee) role
We are seeking a dedicated and experienced individual to join our board of trustees as a Treasurer. As a key member of the charity’s leadership team, the Treasurer will oversee our financial operations and help guide the organisation in its mission to support the charity’s aims. This is a fantastic opportunity to make a meaningful difference while using your financial expertise to ensure our charity’s smooth and sustainable operation.
Key Responsibilities:
Financial Oversight & Reporting:
- Working with our accountants, prepare, scrutinise and present the annual accounts, ensuring compliance with legal and regulatory requirements
- Present clear, easy to interpret financial reports to the Board of Trustees, to enable them to understand the charity’s financial position
- Monitor and advise on the charity’s overall financial health, ensuring sound financial management practices
Day-to-Day Financial Management:
- Utilise our accountancy software to maintain accurate records of all financial transactions, including bookkeeping, budgeting, and preparing regular financial reports
- Oversee expenses, income, and banking activities, ensuring timely processing of donations, grant payments, payroll and pensions
- Claim Gift Aid where applicable, and liaise with fundraising teams on grant reporting and project funding
- Oversee the work of the volunteer bookkeeper
Strategic Leadership:
- Collaborate with the Chair, Trustees and management team to draw up annual budgets and develop long-term financial plans
- Provide input on strategic financial decisions, including project funding, allocation of resources, and expenditure management
- Act as a key financial liaison with the auditor and ensure timely auditing and submission of accounts to HMRC and the Charity Commission
Governance & Compliance:
- Ensure financial governance by advising Trustees on their financial responsibilities and providing ongoing support
- Attend quarterly Trustee meetings and contribute to discussions on board matters as required (ad hoc)
- Keep all financial systems up-to-date including signatory mandates and banking procedures
Skills and Experience Required:
Essential:
- Experience in finance/accounting
- Experience with bookkeeping and financial reporting systems – we use Liberty Accounts, which is similar to Sage, Xero, etc.
- Ability to explain financial matters clearly to non-financial board members
- Proficient in MS Office, particularly Excel, with excellent attention to detail
- Strong organisational skills and a commitment to transparency in financial operations
- Commitment to BBB’s vision, mission and values
Desirable:
- Accounting qualification (e.g. AAT, CIMA, ACCA)
- Knowledge of charity accounting. Familiarity with online platforms (e.g., JustGiving, Sharepoint, Airtable)
- Experience working in or supporting non-profit/charitable organisations.
What You’ll Gain:
By joining our board, you’ll have the opportunity to contribute your financial expertise to an organisation that makes a lasting impact on local families within the community. Your efforts will directly influence how we expand our programs, reach more people, and achieve long-term sustainability.
Additional Information:
- Training on safeguarding and Trustee responsibilities will be provided
- The initial term of appointment is two years, with opportunities for reappointment
Apply
Family Liaison Volunteer
Aims of the volunteering role
The purpose of this role is to support BBB with the collection and delivery of items in order to fulfil referrals. Your role is to source items required from local supporters and deliver to the family in need directly or via the referrer.
Main Tasks
With the support of the General Manager and Referrals Manager, you will:
- undertake induction training and follow all BBB guidelines and policies around safe working and maintaining professional boundaries
- take on responsibility for new referrals (at least three a month)
- contact the referrer to acknowledge receipt of the referral and discuss any specific requirements
- contact the referred family to discuss referral and delivery arrangements
- put out requests on the BBB Facebook group for required items
- assemble Newborn packs from storage if necessary for your referral
- collect or take delivery of items from supporters offering them
- pass on any relevant signposting information to the family
- use the Airtable online database to manage the referral
Please note: for safeguarding and insurance reasons, children are not permitted when volunteers are delivering to clients’ homes or collecting from supporters.
Useful skills, attitudes and experience
- Basic IT skills including Facebook, as well as willingness to learn/use Office 365 and Airtable online tools for information sharing
- diplomatic, personable and approachable character
- non-judgemental and objective
- understands the importance of strict confidentiality
- able to maintain professional boundaries with families
- must have a car, a valid driving licence and a mobile phone
- reasonable level of physical fitness as the role involves lifting and carrying items
- commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty
Time commitment
The time commitment varies, depending upon how many referrals you choose to take on, but you should allow for a minimum of 4 hours a week.
Supporter Recognition Volunteer
Aims of the volunteering role
The aim of the role is to ensure that all supporters, whether individuals, groups, or corporate supporters, are promptly and thoughtfully acknowledged for their contributions.
Main Tasks
With the support of the Management Team, you will:
- Oversee the JustGiving account, check weekly for supporter lists, and coordinate with the Treasurer to track bank donations requiring thank-you acknowledgments
- Design thank-you posts, letters, or certificates using Canva and ensure they are shared appropriately via social media or email, depending on the supporter’s preference.
- Craft and post thank-you messages across all three social media platforms, ensuring timely and professional communication.
- Keep a detailed log of donations and acknowledgment activities, and handle donation-related emails from the inbox or forwarded by other volunteers.
Useful skills, attitudes and experience
- Ability to write clear, engaging, and professional thank-you messages and posts tailored to different audiences.
- Ensuring all supporter names, contributions, and acknowledgment details are accurate.
- Familiarity with Canva for creating visually appealing posts and certificates, as well as comfort using email and social media platforms.
- Experience with managing posts on platforms like Facebook, Instagram, and LinkedIn, including an understanding of audience engagement.
- Ability to maintain detailed records of donations and acknowledgment activities.
- Taking initiative to check donation platforms regularly and ensure all supporters are acknowledged promptly.
- A flair for crafting heartfelt, personalised thank-you messages and creating visually appealing content.
- Able to use initiative and work alone (with support from Team BBB)
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents living in poverty..
Time commitment
We would envisage that this role would require approximately 3 hours per week.
Application deadline: 17th February 2025
Client Engagement Coordinator (WhatsApp)
Aims of the volunteering role
The aim of the role is to manage and maintain an ongoing WhatsApp group for the families supported by the charity. This volunteer will ensure that the group remains an effective communication channel, providing families with important updates, resources, and information.
Main Tasks
With the support of the Management Team, you will:
- Oversee the ongoing management of the WhatsApp group, including adding new members and maintaining group functionality.
- Share relevant information, updates, and resources with families via the WhatsApp group to keep them informed.
- Monitor the group to ensure it remains focused on relevant topics and adheres to privacy and confidentiality guidelines.
- Work closely with the Management Team to ensure the group’s content aligns with the organisation’s goals and messaging.
- Useful skills, attitudes and experience
- Ability to craft clear, concise, and engaging messages to share with families.
- Ability to manage the broadcast group effectively, adding new members and ensuring content is timely and relevant.
- Ensuring that information shared is accurate and in line with the charity’s objectives and guidelines.
- Familiarity with WhatsApp and its features, particularly broadcasting messages, managing contacts, and maintaining a professional and user-friendly communication channel.
- Handling sensitive information responsibly and maintaining privacy and confidentiality for the families involved.
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents living in poverty.
Time commitment
We would envisage that this role would require approximately 2 hours per week.
Application deadline: 17th February 2025
Social Media and Content Engagement Volunteer
Aims of the volunteering role
The Social Media Content Volunteer will manage the charity’s social media presence by posting weekly content across all platforms. This includes sharing event updates and engaging content created with Canva, as well as providing informative posts about the charity’s activities to keep our audience informed and engaged.
Main Tasks
With the support of the Management Team, you will:
- Share engaging content across all three social media platforms, including role opportunities, event updates, and charity news.
- Use Canva to design visually appealing posts that align with the charity’s aims and messaging.
- Develop content that encourages interaction and engagement from supporters and the community.
- Keep up to date with charity activities and events to ensure relevant and timely social media posts.
- Useful skills, attitudes and experience
- Ability to write clear, engaging, and informative social media content.
- Experience in creating visually appealing content using tools like Canva or similar design software.
- Familiarity with various social media platforms (Facebook, Instagram, LinkedIn)
- Ensuring posts are accurate, well-crafted, and aligned with the charity’s messaging
- Ability to plan and schedule posts, ensuring regular updates across platforms.
- Ability to work closely with other team members to ensure content aligns with the charity’s goals.
- Flexibility to adjust content based on feedback or changing priorities.
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents living in poverty.
Time commitment
We would envisage that this role would require approximately 3 hours per week.
Application deadline: 17th February 2025
Volunteer Administrator
Aims of the volunteering role
The aim of the role is to provide vital support to the BBB team, helping to ensure the efficient running of the charity. This includes handling administrative tasks, maintaining accurate records, and assisting with the coordination of volunteers and projects.
Main Tasks
With the support of the Management Team, you will:
- Support the Management Team with the onboarding process for new volunteers. This involves sending out application forms, obtaining references, and ensuring all necessary documents are collected and organised for a smooth onboarding experience.
- Assisting with the migration of Google Forms to Microsoft. This initial project involves reviewing, rewriting, and transferring dozens of forms into the Microsoft platform, ensuring consistency and functionality throughout the process.
- Assist with campaign-related administrative tasks, particularly during busy periods like Christmas, which involves mass printing as well as the school uniform campaign, which requires gathering detailed uniform requirements for each school and maintaining a comprehensive Excel spreadsheet.
- Maintain and organise files in SharePoint, ensuring documents are properly sorted and easily accessible for the team. Maybe assist MT to reorganise files in SP
Useful skills, attitudes and experience
- Ability to manage multiple tasks, maintain accurate records, and keep files and systems well-organised
- Ensuring accuracy in documentation, data entry, and form migration.
- Experience with Microsoft Office Suite (especially Excel, Word, and SharePoint), as well as familiarity with online forms and databases.
- Strong written and verbal communication skills for liaising with volunteers, professionals, and the management team.
- Enthusiastic, enjoys engaging with the public, with a positive outlook
- Good communication skills
- Able to use initiative and work alone (with support from Team BBB)
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents living in poverty.
Time commitment
We would envisage that this role would require approximately 5 -6 hours per week.
Application deadline: 17th February 2025
Donations Coordinator – Bromley
Aims of the volunteering role
The purpose of this role is to support BBB with the receiving of donations from supporters in the Bromley area.
Main Tasks
- With the support of the Management Team and Stock Coordinator you will:
- Be responsible for receiving donations from supporters to your home address on a weekly basis
- Uphold quality control standards of donations received before transferring these to the BBB Bromley Storage unit
- Work closely with the Storage Coordinator to ensure the unit is fully stocked with all necessary items at all times.
- Liaise with BBB’s communications team to post specific donation requests to supporters via social media.
- Discard of unwanted or poor quality items which may be donated to you by sending these to the dump, charity shops, cash for clothes, clothes recycling etc.
- Visit the Bromley Storage unit regularly to keep track of stock levels and to drop off donations
- Coordinate the production of donation packs such as New Born packs, cot bed packs and Mose Basket packs
- Communicate regularly with supporters via text and email
- Keep in close contact with FLVS to answer any stock level questions
Useful skills, attitudes and experience
- Good organisational skills;
- A proactive and resourceful character
- Good communication skills
- A car and drivers licence will be required for this role.
- diplomatic, personable and approachable character
- non-judgemental and objective
- understands the importance of strict confidentiality
- commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents in crisis.
Time commitment
The time commitment varies, but you should allow for a minimum of 3-5 hours a week.