Bromley Brighter Beginnings

BBB is a local charity, founded in 2012, which provides essential items for families living in financial hardship in the London Borough of Bromley.

The experience of poverty impacts on the quality of families’ lives and the mental and physical well-being of their children, and we are passionate about supporting them as far as we are able to, in order to improve their circumstances at an already difficult time.

Local professionals such as social workers, health visitors, midwives, teachers, refuge workers and parenting practitioners work with families living in poverty and are best placed to identify their level of need. We accept referrals from these professionals for baby and child-related items such as cots, buggies, clothes, newborn packs and school uniform, as well as for items such as beds and white goods in cases of particular hardship.

Our Vision

BBB’s vision is of a world in which children are not disadvantaged by growing up in poverty, and their parents and caregivers do not have to struggle to provide them with the most basic items.

Our Mission

Our mission is to relieve the pressure of poverty on families in a practical way by providing them with baby, child and household items. This support demonstrates that they are not alone in their difficulties and aims to foster long-term social inclusion. Relieving stress, anxiety and depression in parents and caregivers has a positive impact on the early experiences of children, gives those children a better start in life and helps families recover more quickly from financial crisis.

Our Values

Community: We harness the power of the community to support its most vulnerable members.

Inclusivity: We aim to be thoughtful, inclusive and respectful of the diverse families we support.

Dignity: We respect the families we support and aim to reduce the stigma associated with growing up in poverty.

Sustainability: We are mindful of the environment and committed to reducing waste as much as possible.

Well-being: We promote and are mindful of the physical and mental health of the families we support, and everyone else in the BBB community.

Our Aims

• to provide new and expectant mums, and parents of older children, who are vulnerable and/or living in poverty, with essential items (such as cots, buggies, clothes, nappies and toiletries) for themselves and their children;
• to raise awareness about the level of poverty in the London Borough of Bromley and the impact of this poverty on the lives of children and their parents;
• to inform parents about other local sources of support in relation to various issues relevant to parenting in poverty; to thereby reduce stress, anxiety and depression, which will in turn help the children in these deprived families; and
• to facilitate the recycling of baby- and child-related items that the original owners no longer use

Current Vacancies

Volunteering at BBB

  • Volunteers will receive training on a range of topics relating to their role including safeguarding training which is obligatory for all roles.
  • Support is offered by the Management team, and other more experienced volunteers.
  • All new starters will undergo induction training and will have access to a Team BBB Facebook Group with contact details of all volunteers to seek support from.
  • Travel expenses, and all out-of-pocket expenses, are reimbursed.
  • While volunteering with BBB, volunteers have full liability insurance cover.
  • BBB hold annual appreciation events to recognise the important contribution that volunteers make, as well as regular volunteer forums to share knowledge and best practice.
  • New volunteers will have a review with the Management team after their first 3 months and then at the end of their first year of volunteering.
  • References are available after a period of three months’ volunteering.

Your Welfare

Volunteering for BBB is a hugely rewarding experience personally. It can be challenging at times, but no volunteer should feel over-burdened, and should ask for help if they need it. Please contact the General Manager in relation to any welfare issues or concerns that may arise in relation to your volunteering experience with BBB.


Aspects of the job descriptions may well be flexible – if you feel that part of the role does not suit you in terms of the time you can offer or your interests and skills, please talk to the General Manager.  

Equal Opportunities

BBB is committed, as an employer, volunteer-involving organisation and service provider, to promoting equitable opportunities for all. We are opposed to all forms of discrimination and will not discriminate against any person because of their ethnic origin, gender, sexual orientation, marital status, responsibility for children or dependants, age, employment status, disability, HIV status, religious or political beliefs or because of unrelated criminal convictions.

We particularly welcome applications from those with lived experience of poverty and / or those from communities who are under-represented within the volunteering and charity sector, and any minoritised group.

Please contact Amy, our General Manager, with any questions:

Volunteer Bookkeeper

Purpose of the volunteering role

Bromley Brighter Beginnings is seeking a dedicated volunteer Bookkeeper to support our Treasurer. The role-holder will be responsible for recording, monitoring, reviewing, and reporting financial transactions accurately.

Main Tasks

With the support of the Treasurer, you will:

• Input, track, and edit journal entries in accounting systems
• Reconcile items to bank statements and expense logs
• Provide invoices, receipts, and process Gift Aid on relevant donations

Expenses Management:
• Review expense logs and transactions for accuracy
• Follow up with employees and volunteers to ensure appropriate and timely recording of expenses
• Approve payment card top up requests
• Support bank payments for expenses and employee payroll

Monitoring and Reporting:
• Assist in month/year-end reporting for Trustee Meetings, Auditor engagements, and grant reviews
• Download statements and reconcile payments from/to external platforms
• Collate receipts, attend calls, and perform reviews as needed
• Create month end statements e.g. for expense summaries

Essential skills, attitudes and experience

• Experience in a bookkeeper role and proficiency in accounting software
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate effectively within a team
• Understand the importance of strict confidentiality
• Commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty


• Opportunity to contribute to the financial health and sustainability of Bromley Brighter Beginnings
• Gain valuable experience in financial management and reporting
• Work in a supportive and inclusive environment alongside passionate team members

Note: This is a voluntary role and is unpaid.
The successful candidate will be subject to references, an ID check and a basic DBS check before beginning the role.

Time commitment

It is expected the role will require a minimum commitment of 3-4 hours per week as well as attendance at a minimum of one online meeting per month. You will also be required to attend training sessions on relevant accounting and financial software.

How to apply

To apply please send your CV with covering letter to Emma Warren

Deadline for applications: 19th April 2024

Family Liaison Volunteer

Aims of the volunteering role

The purpose of this role is to support BBB with the collection and delivery of items in order to fulfil referrals. Your role is to source items required from local supporters and deliver to the family in need directly or via the referrer.

Main Tasks

With the support of the General Manager and Referrals Manager, you will:

  • undertake induction training and follow all BBB guidelines and policies around safe working and maintaining professional boundaries
  • take on responsibility for new referrals (at least three a month)
  • contact the referrer to acknowledge receipt of the referral and discuss any specific requirements
  • contact the referred family to discuss referral and delivery arrangements
  • put out requests on the BBB Facebook group for required items
  • assemble Newborn packs from storage if necessary for your referral
  • collect or take delivery of items from supporters offering them
  • pass on any relevant signposting information to the family
  • use the Airtable online database to manage the referral

Please note: for safeguarding and insurance reasons, children are not permitted when volunteers are delivering to clients’ homes or collecting from supporters.

Useful skills, attitudes and experience

  • Basic IT skills including Facebook, as well as willingness to learn/use Office 365 and Airtable online tools for information sharing
  • diplomatic, personable and approachable character
  • non-judgemental and objective
  • understands the importance of strict confidentiality
  • able to maintain professional boundaries with families
  • must have a car, a valid driving licence and a mobile phone
  • reasonable level of physical fitness as the role involves lifting and carrying items
  • commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty

Time commitment

The time commitment varies, depending upon how many referrals you choose to take on, but you should allow for a minimum of 4 hours a week.

Apply here