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Bromley Brighter Beginnings
BBB is a local charity, founded in 2012, which provides essential items for families living in financial hardship in the London Borough of Bromley.
The experience of poverty impacts on the quality of families’ lives and the mental and physical well-being of their children, and we are passionate about supporting them as far as we are able to, in order to improve their circumstances at an already difficult time.
Local professionals such as social workers, health visitors, midwives, teachers, refuge workers and parenting practitioners work with families living in poverty and are best placed to identify their level of need. We accept referrals from these professionals for baby and child-related items such as cots, buggies, clothes, newborn packs and school uniform, as well as for items such as beds and white goods in cases of particular hardship.
Our Vision
BBB’s vision is of a world in which children are not disadvantaged by growing up in poverty, and their parents and caregivers do not have to struggle to provide them with the most basic items.
Our Mission
Our mission is to relieve the pressure of poverty on families in a practical way by providing them with baby, child and household items. This support demonstrates that they are not alone in their difficulties and aims to foster long-term social inclusion. Relieving stress, anxiety and depression in parents and caregivers has a positive impact on the early experiences of children, gives those children a better start in life and helps families recover more quickly from financial crisis.
Our Values
Community: We harness the power of the community to support its most vulnerable members.
Inclusivity: We aim to be thoughtful, inclusive and respectful of the diverse families we support.
Dignity: We respect the families we support and aim to reduce the stigma associated with growing up in poverty.
Sustainability: We are mindful of the environment and committed to reducing waste as much as possible.
Well-being: We promote and are mindful of the physical and mental health of the families we support, and everyone else in the BBB community.
Our Aims
The object of the charity is the prevention or relief of poverty of families with dependent children in the London Borough of Bromley in particular, but not exclusively, by:
- Providing new and second-hand baby- and child-related clothing and equipment and essential household items to families in need
- Providing information to families in financial hardship to enable them to access support available from other charities and organisations; and
- Raising awareness about the level of poverty in the London Borough of Bromley and the impact of such poverty on the lives of children and their parents.
Volunteering at BBB
- Volunteers will receive training on a range of topics relating to their role including safeguarding training which is obligatory for all roles.
- Support is offered by the Management team, and other more experienced volunteers.
- All new starters will undergo induction training and will have access to a Team BBB Facebook Group to seek support from.
- Travel expenses, and all out-of-pocket expenses, are reimbursed.
- While volunteering with BBB, volunteers have full liability insurance cover.
- BBB hold annual appreciation events to recognise the important contribution that volunteers make, as well as regular volunteer forums to share knowledge and best practice.
- New volunteers will have a review with the Management team after their first 3 months and then at the end of their first year of volunteering.
- References are available after a period of three months’ volunteering.
Support & development
- all team members receive training on a range of topics relating to their role, including safeguarding and diversity & inclusion;
- support is offered by the Trustees, including a designated line manager from the board, and the other members of the staff team;
- travel expenses, and all out-of-pocket expenses, are reimbursed;
- references are available after a period of 3 months’ employment
Your Welfare
Volunteering for BBB is a hugely rewarding experience personally. It can be challenging at times, but no volunteer should feel over-burdened, and should ask for help if they need it. Please contact the General Manager in relation to any welfare issues or concerns that may arise in relation to your volunteering experience with BBB.
Flexibility
Aspects of the job descriptions may well be flexible – if you feel that part of the role does not suit you in terms of the time you can offer or your interests and skills, please talk with the Management Team.
Equal Opportunities
BBB is committed, as an employer, volunteer-involving organisation and service provider, to promoting equitable opportunities for all. We are opposed to all forms of discrimination and will not discriminate against any person because of their ethnic origin, gender, sexual orientation, marital status, responsibility for children or dependants, age, employment status, disability, HIV status, religious or political beliefs or because of unrelated criminal convictions.
We particularly welcome applications from those with lived experience of poverty and / or those from communities who are under-represented within the volunteering and charity sector, and any minoritised group.
Please contact our Management Team if you have any questions: info@bromleybrighterbeginnings.org.uk
Projects and Stock Lead
Purpose of the Projects and Stock Lead role
BBB’s Projects and Stock Lead will oversee our School Uniform for Every Child and Christmas for Every Child projects, supporting the volunteers who run them and focusing on the smooth and effective delivery of our service to clients under all the main project areas.
They will also manage our storage and donations processes, supported by a team of volunteers and will work closely with the Operations Lead to ensure stock levels are maintained as needed to cover general referrals.
The National Lottery has provided funding specifically for this role.
Main Tasks
- undertake induction training and follow all BBB guidelines and policies around the way we work;
- oversee our School Uniform and Christmas for Every Child projects, ensuring that the foundations are in place for yearly projects;
- direct volunteer teams for each project to achieve successful outcomes;
- oversee the recruitment and training of new project or stock volunteers as necessary;
- manage BBB’s storage units, including their leases, as well as our donations and stock processes, and the volunteer stock and donation coordinator roles;
- identify, design and implement any necessary process or policy improvements to the activities above;
- undertake regular school uniform and general referrals to keep up-to-date with process, and cover for their coordinators during periods of absence where necessary;
- take responsibility for financial administration including expense claims, Equals expenditure and budget forecasting and tracking;
- monitor funding, demand and pricing for paid-for items provided under the various projects and liaise with the Treasurer and Fundraising and Communications Lead as appropriate;
- in tandem with the Operations Lead and the Fundraising and Communications Lead, coordinate and lead quarterly all-team meetings
- write and update policies and handbooks in relation to projects and stock matters;
- report to Trustees quarterly with a written summary of progress, plans and challenges;
- contribute to the annual impact report; and
- carry out any other reasonable responsibilities, as directed by your line manager.
Skills, attitudes and experience
Essential:
- able to work independently as well as part of a team, demonstrating a positive and collaborative attitude;
- self-starter: happy to use initiative and make suggestions to drive projects forward;
- organised and efficient;
- excellent communications skills;
- ability to inspire and motivate volunteer team members;
- flexible and adaptable: open to new ideas and ways of working;
- non-judgemental and objective;
- understands the importance of strict confidentiality;
- strong IT skills, including Office 365, and able to learn new packages such as Airtable;
- able to work under pressure and to short and sometimes shifting deadlines;
- commitment to BBB’s vision, mission and values, and the longer-term value to the community of supporting families living in poverty;
- live locally, ideally in the borough of Bromley; and
- have own transport / able to travel around the borough.
Desirable:
- experience of volunteering or working in the charity sector;
- experience of managing volunteers; or
- experience in a stock management and / or project management role.
Working hours and location
The role is for three days (21 hours) per week, and can be worked flexibly, by mutual agreement – it is likely to include some evening and weekend hours.
This is a hybrid role, with a mixture of home working and some time spent at storage units, uniform hub and Christmas for Every Child venues as well as some travel within Bromley borough required from time to time for face-to-face meetings (internal and external).
Reporting lines
The Projects and Stock Lead role reports to a named Trustee on the board and will in turn line manage volunteers in key operational roles within BBB which fall within the projects and stock arm of our work (for example, donations coordinators and seasonal project volunteers).
Salary and contract
The role is for an initial fixed term of 12 months, with extension subject to review by the Trustees and funding.
There is a 3-month probationary period for this role.
The successful candidate will be subject to references, ID check and a basic DBS check before beginning the role. They also need to be eligible to work in the UK.
The salary for the role is £28,500 – £30,000 FTE (dependent on experience) per annum (gross), pro-rated for three days per week.
Annual leave: 33 days per annum including bank holidays (pro-rated for part-time hours).
Application
Application for this role is by CV and covering letter, explaining why you are interested in the role, to: emmaw@bromleybrighterbeginnings.org.uk.
The closing date for applications is 18th February 2026. Suitable candidates may be interviewed before the closing date, and we reserve the right to withdraw the position if an early appointment is made.
If you have any questions on the roles, please contact Emma Warren on the email above.
Fundraising and Communications Lead:
Purpose of the Fundraising and Communications Lead role
The role covers two crucial aspects of BBB’s work: fundraising, and coordinating BBB’s external communications about our work, through a variety of media, including social media, website and printed materials. The post-holder will lead on both, including identifying and applying for suitable grants (with support from volunteers) and will liaise regularly and closely with other members of staff to ensure a coordinated approach to our fundraising and communications.
The National Lottery and City Bridge Foundation have provided funding specifically for this role.
Main Tasks
Fundraising
- Lead on and deliver BBB’s fundraising strategy, including grant identification, applications, monitoring, and reporting;
- Manage fundraising platforms, materials, donor stewardship, and compliance with funding requirements and reserves policy (in liaison with the Treasurer); and
- Act as the main point of contact and representative for fundraising events and enquiries.
Communications & Engagement
- Develop and implement a cohesive communications strategy across newsletters, social media, website, and supporter communications;
- Oversee content quality through templates, style guides, and coordination of key outputs, including the annual Impact Report and website updates;
- Manage data, statistics, and feedback to monitor impact, inform decision-making, and shape external communications and campaigning;
- Build and maintain relationships with local and national partners, and maintain a central register of supporters and organisations; and
- Support service user involvement initiatives and progress development of a lived-experience advisory pathway.
Team Management & Reporting
- In tandem with the Operations Lead and the Projects & Stock Lead, coordinate and lead quarterly all-team meetings;
- Recruit, train, and support fundraising and communications volunteers, and organise volunteer appreciation and community events; and
- Report to Trustees quarterly with a written summary of progress, plans and challenges.
Skills, attitudes and experience
Essential:
- excellent verbal and written English, with experience of tailoring messages to different audiences and purposes;
- able to work independently as well as part of a team, demonstrating a positive and collaborative attitude;
- self-starter: happy to use initiative and make suggestions to drive projects forward;
- diligent, with an eye for detail;
- creative and innovative, with the ability to generate and implement new ideas and solutions;
- proficient in IT, including Office 365, and able to learn new packages such as Airtable and/or communication / marketing platforms as appropriate;
- able to work under pressure and to short and sometimes shifting deadlines;
- commitment to BBB’s vision, mission and values, and the longer-term value to the community of supporting families living in poverty;
- understand the importance of strict confidentiality; and
- live locally, ideally in the borough of Bromley.
Desirable:
- experience of fundraising and writing grant applications;
- experience of using Canva or other creative packages;
- experience of using MailChimp, MailerLite, or other email software;
- experience of volunteering or working in the charity sector;
- experience of managing volunteers or in a management role.
Working hours and location
The role is for four days (28 hours) per week, and can be worked flexibly, by mutual agreement.
The role is mainly home-based, with some travel within Bromley borough expected from time to time for face-to-face meetings and events (internal and external).
Salary and contract
The role is for an initial fixed term of 12 months, with extension subject to review by the Trustees and funding.
There is a 3-month probationary period for this role.
The successful candidate will be subject to references, ID check and a basic DBS check before beginning the role. They also need to be eligible to work in the UK.
The salary for the role is £37,500 – £42,000 FTE (dependent on experience) per annum (gross), pro-rated for four days per week.
Annual leave: 33 days per annum including bank holidays (pro-rated for part-time hours)
Application
Application for this role is by CV and covering letter, explaining why you are interested in the role, to: emmaw@bromleybrighterbeginnings.org.uk.
The closing date for applications is 18th February 2026. Suitable candidates may be interviewed before the closing date, and we reserve the right to withdraw the position if an early appointment is made.
If you have any questions on the roles, please contact Emma Warren on the email above.
Family Liaison Volunteer
Aims of the volunteering role
The purpose of this role is to support BBB with the collection and delivery of items in order to fulfil referrals. Your role is to source items required from local supporters and deliver to the family in need directly or via the referrer.
Main Tasks
With the support of the General Manager and Referrals Manager, you will:
- undertake induction training and follow all BBB guidelines and policies around safe working and maintaining professional boundaries
- take on responsibility for new referrals (at least three a month)
- contact the referrer to acknowledge receipt of the referral and discuss any specific requirements
- contact the referred family to discuss referral and delivery arrangements
- put out requests on the BBB Facebook group for required items
- assemble Newborn packs from storage if necessary for your referral
- collect or take delivery of items from supporters offering them
- pass on any relevant signposting information to the family
- use the Airtable online database to manage the referral
Please note: for safeguarding and insurance reasons, children are not permitted when volunteers are delivering to clients’ homes or collecting from supporters.
Useful skills, attitudes and experience
- Basic IT skills including Facebook, as well as willingness to learn/use Office 365 and Airtable online tools for information sharing
- diplomatic, personable and approachable character
- non-judgemental and objective
- understands the importance of strict confidentiality
- able to maintain professional boundaries with families
- must have a car, a valid driving licence and a mobile phone
- reasonable level of physical fitness as the role involves lifting and carrying items
- commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty
Time commitment
The time commitment varies, depending upon how many referrals you choose to take on, but you should allow for a minimum of 4 hours a week.
Social Media and Content Engagement Volunteer
Aims of the volunteering role
The Social Media Content Volunteer will manage the charity’s social media presence by posting weekly content across all platforms. This includes sharing event updates and engaging content created with Canva, as well as providing informative posts about the charity’s activities to keep our audience informed and engaged.
Main Tasks
With the support of the Management Team, you will:
- Share engaging content across all three social media platforms, including role opportunities, event updates, and charity news.
- Use Canva to design visually appealing posts that align with the charity’s aims and messaging.
- Develop content that encourages interaction and engagement from supporters and the community.
- Keep up to date with charity activities and events to ensure relevant and timely social media posts.
- Useful skills, attitudes and experience
- Ability to write clear, engaging, and informative social media content.
- Experience in creating visually appealing content using tools like Canva or similar design software.
- Familiarity with various social media platforms (Facebook, Instagram, LinkedIn)
- Ensuring posts are accurate, well-crafted, and aligned with the charity’s messaging
- Ability to plan and schedule posts, ensuring regular updates across platforms.
- Ability to work closely with other team members to ensure content aligns with the charity’s goals.
- Flexibility to adjust content based on feedback or changing priorities.
- Commitment to BBB’s aims and the longer-term value to the community of supporting parents living in poverty.
Time commitment
We would envisage that this role would require approximately 3 hours per week.
Donations Coordinator volunteer – Orpington
Aims of the volunteering role
The purpose of this role is to support BBB with the receipt of donations from supporters.
Main Tasks
With the support of the Management Team and Stock Coordinator you will:
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Be responsible for receiving donations from supporters to your home address on a regular basis
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Uphold quality control standards of donations received before transferring these to our Bromley storage unit
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Work closely with the Storage Coordinator to ensure the Bromley storage unit is fully always stocked with the necessary items
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Liaise with BBB’s communications team to post specific donation requests to supporters via social media
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Discard of unwanted or poor-quality items which may be donated to you by sending these to the dump, charity shops, cash for clothes, clothes recycling etc
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Visit the Bromley storage unit regularly to keep track of stock levels and to drop off donations
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Coordinate the production of Newborn packs
- Communicate regularly with supporters via text, social media platforms and email
- Keep in close contact with our Family Liaison volunteers to answer any stock level queries
Useful skills, attitudes and experience
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It is ideal that you are located within the London Borough of Bromley as regular trips to our Bromley storage unit is necessary.
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Good organisational skills
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A proactive and resourceful character
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Good communication skills
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A car and driver’s licence will be required for this role and be in good physical health, as you will often need to lift and carry items such as cots and buggies.
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Diplomatic, personable and approachable character
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Non-judgemental and objective
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Understands the importance of strict confidentiality
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Commitment to BBB’s aims and the longer-term value to the community of supporting families living in poverty
Time commitment
The time commitment varies, but you should allow for a minimum of 2-4 hours a week.